IT Support Services for Educational Institutions
Comprehensive IT Solutions for Preschools, Elementary Schools & Learning Centers
Four-Tier Service Model
Choose the perfect plan that fits your educational institution's needs and budget
Low Demand
Basic remote support for small budgets
Safe Classroom
Complete classroom & PC support
Connected School
Campus-wide WiFi & preventive maintenance
Campus 360
Premium support with priority incident response
Service Plans & Pricing
Low Demand
2 hours included
+$110/hr extra
- Remote and scheduled on-site support
- Basic network, internet, and PC support
- Administration and classroom support
- No major projects included
- Support: Mon–Fri, 8:00–17:00
Safe Classroom
5 hours included
+$90/hr extra
- Remote and on-site support
- Network, internet, PCs, classrooms
- Basic hardware support and troubleshooting
- Unlimited devices and users
- Support: Mon–Fri, 8:00–17:00
Connected School
10 hours included
+$85/hr extra
- All Safe Classroom features
- Teacher laptops and tablets support
- Campus-wide WiFi optimization
- Quarterly preventive maintenance
- Network monitoring and optimization
Campus 360
20 hours included
+$80/hr extra
- All Connected School features
- Priority support for critical incidents
- ISP and vendor coordination
- Security review and compliance
- Basic backup and disaster recovery
- 24/7 support for critical incidents
Common Conditions – All Plans
No user or device limits
Your hours control service consumption
Hours don't carry over
Unused hours do NOT carry over to next month
Projects quoted separately
Cabling, WiFi upgrades quoted separately
Remote support
Mon–Fri school hours
Special Discounts Included
Project Work
Cabling, WiFi, cabinet organization
Software & Licensing
Applications and licensing
Digital Services
Marketing, web/app development
Training
Online (40%) • In-person (20%)
Service Guarantees
30-Day Guarantee
All work guaranteed for 30 days
System Performance
All systems tested and verified
Free Support
30 days free post-installation
Equipment Warranty
Manufacturer warranties honored
Service Level Agreements (SLA)
| Priority | Description | Response Time |
|---|---|---|
P1 Critical | Network/internet down | Immediate (1 hr) |
P2 High | Multiple systems affected | Within 4 hours |
P3 Medium | Single system failure | Within 24 hours |
P4 Low | Minor issues | Within 2-3 days |
Getting Started
Monthly subscription
Billed on the 1st of each month
Multiple payment methods
Card, wire transfer, ACH, check
Annual prepay discount
Available for all plans
No long-term contracts
Complete flexibility